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Returns & Exchanges
At DESO, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return.
2
Prepare the Package
Securely pack the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
3
Ship It Back
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our quality team inspects the items, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing